Our Showroom is located at Unit 29 Molonglo Mall, Fyshwick ACT 2609

We’re open Monday – Friday 8.00am – 5:00pm EST

Rather have a chat about your project?
Please call us on 1300 766 388

Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders?

Delivery charges vary dependant on the size of the order and the location that it is to be sent.

Our minimum delivery charge is $20 + GST.

Which payment methods are accepted?

We currently accept direct transfer and credit card (Visa & MasterCard) over the phone.

How long will delivery take?

Normal decoration orders take approximately 3 weeks from the date of artwork approval.
Indent orders take approximately 14 weeks from the date of artwork approval.
Rush orders may be able to be done – just ask us!

How secure is shopping in the Online Shop? Is my data protected?

Our website has SSL authentication, so your data is as secure as possible. We do not share your personal information with any third parties.

What exactly happens after ordering?

Once you have accepted the quote and sent through your order, you will be provided with an invoice for payment.
When the payment is received, your order is underway.
You will be provided an artwork proof for your approval before the order goes ahead.
Once the proof is approved, the order moves ahead.

Normal lead time is approximately 3 weeks from the date of artwork approval for standard decoration orders.
We will keep you up to date throughout the process.

Do I receive an invoice for my order?

Yes, you will receive an invoice on your email after the order is placed.
This invoice will outline payment details as orders will begin after payment is received.

Send us an email